These incidents have been repeated by many technology companies, as employees may misuse their access as part of their job to look at customer data or information. But in the case of Ring, this data can be especially sensitive, as customers often place cameras inside their homes.
"We are aware of the incidents discussed below where employees have violated our policies," says a letter from Ring on January 6, obtained by the technology house "Motherboard". "Over the past four years, Ring has received four complaints or inquiries about a member of the team accessing video data for the camera," she added.
"In each case, as soon as Ring learned of the alleged behavior, we immediately investigated the accident, and after we found that the individual had violated the company policy, his services were terminated," the letter added.
In addition to firing employees, Ring also took steps to limit data access to fewer people, as the message limited them to only three employees who can currently access stored customer videos.
Ring's message was in response to one of the senators who sent them an inquiry last November. Senators also asked Ron Wyden, Chris Van Houlen, Edward Marky and Christopher A. Cons and Gary C. Peters asked several questions about the Ring observation system.
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